MERLIN MAGIX®
Integrated System
Designed
to meet the communications requirements of small to mid-sized
businesses, the MERLIN MAGIX® Integrated System relies
on a powerful public branch exchange (PBX) that supports
a vast number of features, all while remaining cost effective
and adaptable.
The MERLIN MAGIX Integrated System can grow as your company
grows, up to 80 lines and 200 extensions. It’s the
perfect choice for small companies looking for the latest
communications features, as well as for larger companies
with branch offices. The system's networking capabilities
let multiple locations communicate across the public telephone
network or across an Internet Protocol (IP) network.
Enhancements to the MERLIN MAGIX Integrated System are
easily achieved by adding any of a growing number of
e-business, customer service, or computer telephony integration
(CTI) applications available from Avaya and IDeACOM ECSI.
The MERLIN MAGIX Integrated System will give you the leading-edge
communication capabilities you need to successfully compete
in today's marketplace:
- Full
communications capabilities via the phone,
Web, video, or e-mail
- "Always
on" high-speed Internet access
- Call
center support for personalized,
around-the-clock customer service
- Comprehensive
messaging
- Support
for wireless phones for mobility management
- Powerful
cost savings through equipment and network optimization,
including multi-site networking
The
MERLIN MAGIX Integrated System is sophisticated, but easy
to administer and maintain. Programming is quick and simple,
using Windows-based System Programming and Maintenance
(WinSPM) software, and a friendly, graphical user interface
(GUI), which provides on-screen icons and menu choices
to guide you through the administration process. WinSPM
software provides convenient access to current system
information, giving you a comprehensive picture of your
system and station programming, instead of isolated features
or function screens.
To
learn more about the MERLIN MAGIX Integrated System, call
or stop by IDeACOM ECSI today. Complete demonstration
systems are available at our Idaho Falls office.
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